Explore Telepractice Pro Features
From scheduling your first intake through billing for your final session, Telepractice Pro has the tools you need to streamline your entire workflow, helping you focus less on administrative tasks and more on providing care to your patients.
AI Note-Taking
Automate your clinical documentation with our smart AI engine. Instead of spending hours typing up session notes, Telepractice Pro’s AI listens securely and summarizes key points — aligned with treatment plans, and billing standards.
Telehealth
Deliver secure, high-quality virtual care with our built-in video conferencing engine, purpose-built for healthcare. Whether it’s 1:1 session or group sessions, everything is fully encrypted and compliant.
Smart Session & Scheduling
Your daily operations, automated. Providers can book, reschedule, cancel, and manage sessions with automated reminders and timezone intelligence built-in. Patients can request appointment, reschedule.
AI Assistant & Chatbot
Let patients self-serve 24/7. Our AI chatbot helps answer patient questions, guide them to services, and handle booking queries — freeing up your admin staff.
ePrescription
Write and transmit prescriptions directly from Telepractice Pro with secure, compliant workflows.
Secure Messaging
Stay connected between sessions. Secure messaging allows patients and providers to communicate asynchronously for follow-ups, check-ins, or sharing updates.
Payments Management
Enable patients to pay quickly and securely. Telepractice Pro supports a full range of payment options to streamline how you collect self-pay and co-pay fees.
Billing & Claims
Manage your full insurance billing lifecycle inside Telepractice Pro — from eligibility checks to claim submission, ERA, and attachments — powered by trusted clearinghouse
EDI Lens: Claims Analytics
Upload. Decode. Analyze. Our EDI Lens turns raw 835/837 and HL7 files into actionable financial insights.
Patient Portal
Give patients complete control of their care experience. The patient portal is a secure, personalized space for managing sessions, notes, billing, and shared files.
Admin Portal
Powerful tools for organization administrators to manage every aspect of the practice, from staff to service catalogs to billing integrations.
Provider/Staff Portal
A dedicated workspace for therapists, doctors, and support staff to manage their patients, sessions, notes, and communications efficiently.
DocBox
Secure File Sharing Built Into Every Session. HIPAA-compliant document sharing between patients and providers
Security & HIPAA Compliance
A HIPAA-compliant feature that enables patients to upload and download sensitive documents directly within the platform — no email needed.
Flexible Patient Models
Grow your practice your way. Whether you’re onboarding private patients through your organization or reaching new ones through our care network, Telepractice Pro is built to support both models — securely and seamlessly.
Template Pro
Create, manage, and reuse any type of clinical template to streamline your note-taking and documentation process. From progress notes to treatment summaries, Template Pro helps you standardize workflows while staying flexible to provider needs.
Resource Hub
Centralize your educational and therapeutic resources in one easy-to-access hub. Resource Hub lets providers store, organize, and share guides, worksheets, and exercises seamlessly with patients and providers.
Form Flow
Build and deploy dynamic forms that adapt to your workflow. From custom intake forms to assessments and treatment plans, Form Flow empowers practices to capture structured data and seamlessly share it with patients through the patient portal.